Ambrook allows you to send payment confirmation emails to vendors, providing them with payment details and expected delivery timelines. Confirmation emails are supported for Mailed Checks, ACH and Ambrook Pay.
Sending a Payment Confirmation Email
Open the bill you wish to pay in Ambrook.β
Check the Confirmation Email checkbox above the payment button.β
Click the info icon (π’) next to the Confirmation Email checkbox to preview the email as it will appear to your vendor.β
Confirm that the vendor's profile includes an email address. If not, add one to use this feature.β
Pay or schedule the payment.
Timing of Confirmation Emails
Immediate Payments: The confirmation email is sent within a few business hours after processing.β
Scheduled Payments: The email is sent once the payment is processed on the scheduled date.
The confirmation email includes the payment amount, method, send date, and expected delivery date.
Setting Default Preferences for Confirmation Emails
Navigate to Settings β Bookkeeping β Bills.β
Switch on or off Send an email to the vendor when a bill is paid to set the default behavior.β
Click Preview email to see the default email format.β
Note: Even with default settings configured, you can override them for individual bills using the Confirmation Email checkbox on the Bill Pay screen.
If you have any questions or need assistance with vendor payment confirmation emails, please don't hesitate to contact our support team.