When you pay a bill in Ambrook, you have the option to send your vendors a payment confirmation email, including a timeline of when they can expect to receive the payment.
Send a payment confirmation email by checking the Confirmation Email checkbox above the payment button on the Bill Pay screen. Confirmation emails are supported for Mailed Checks, ACH and Ambrook Pay.
Before sending, you can preview how the email will appear to your vendor by clicking the info “i” icon next to the Confirmation Email checkbox.
Tip: If the contact you're paying doesn't have an email address on file, you'll need to add one in order to use this feature.
Once you pay or schedule the payment, the confirmation email will be sent to the recipient after the payment is processed. This means the emails will be sent at the following times:
For payments sent now: The confirmation email will be sent within a few business hours.
For scheduled payments: The email will be sent once the payment is processed on the scheduled date.
Emails will include information such as the payment amount, payment method, when the payment was sent, and when the vendor should expect to receive the payment.
Organization-Wide Payment Confirmation Email Settings
You can set default preferences for all payment confirmation emails by going to Settings -> Bookkeeping -> Bills. Switch on/off Send an email to the vendor when a bill is paid to have an email sent/not sent by default to your vendors. You can also preview what the emails look like by clicking Preview email.
Note: Even if confirmation emails are enabled or disabled by default in settings, you can still choose to send or not send a confirmation email on a per-bill basis using the checkbox on the bill pay screen.
If you have any questions or need assistance with vendor payment confirmation emails, please don't hesitate to contact our support team.