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How to set up check printing on Ambrook

Paige Wyler avatar
Written by Paige Wyler
Updated over a week ago

Overview

Ambrook makes it simple to print checks to pay bills directly from your account. Ambrook currently supports printing checks on voucher-style check paper (one check per page) that comes pre-printed with your bank account and routing number.

The following steps will guide you through how to set up printed checks and common troubleshooting questions.


Supported Checks and Check Paper Requirements

To use check printing with Ambrook, you’ll need the following:

  • Check Style: Voucher-style check paper (one check per page).

  • Pre-printed Details: The check paper come pre-printed with:

    • Bank account number.

    • Routing number.


Enabling Printed Checks

To enable printed checks in Ambrook:

  1. Contact Ambrook support via support@ambrook.com or the in-app chat.

  2. Let the team know what bank account(s) you want to enable for check printing.


Printing a Test Check

Once our team has enabled check printing for you, follow these steps to print a test check to ensure everything is working properly and the check format aligns with your check paper:

  1. Load a piece of regular paper into your printer.

  2. Download and print our test check on the regular paper (the test check is attached to the bottom of this article).

    1. Important: Make sure your print settings are “Fit to Page” otherwise your check alignment may be incorrect!

  3. Overlay the printed test check on your check paper to check the alignment is correct. If it needs to be adjusted, see the Request a Format Adjustment section.

Printing a Real Check

Once you’ve printed a test check, follow these steps to print real checks from Ambrook.

  1. Log in to your Ambrook account.

  2. Navigate to the Bills section.

  3. Select the bill you want to pay or create a new bill.

  4. Click the “Pay” button.

  5. Click payment method and choose Printed Check.

  6. Add the check number and memo.

  7. Click Finalize and Print.

  8. This will send a check to your printer.

    • If nothing happens, see Troubleshooting Printed Checks for next steps.

  9. This will mark the bill as “Paid” and generate a “Printed Check” on your Ledger.

    • When the real check clears the bank, you can click “Clear” on the Printed Check on your Ledger to match it to the cleared check.

    • If you do not have your bank account connected to Ambrook, you can clear the printed check when you manually enter the check as a transaction or when you import your bank transactions to your Ledger.


Troubleshooting Printed Checks

Printing Issues

If your check isn’t printing:

  1. Check your browser settings:

    • Ensure pop-ups are enabled for ambrook.com.

    • Disable any ad blockers that may interfere with the printing process.

  2. Reprint the check:

    • Return to the Pay Bills section.

    • Select the transaction and choose Print Check again.

How to Enable Pop-ups by Browser:

  • Google Chrome:

    1. Go to Settings > Privacy and Security > Site Settings.

    2. Under "Content," click Pop-ups and redirects.

    3. Add ambrook.com to the "Allowed" list.

  • Mozilla Firefox:

    1. Open the menu and select Settings.

    2. Go to Privacy & Security > Permissions.

    3. Uncheck "Block pop-up windows" or add ambrook.com as an exception.

  • Safari:

    1. Go to Safari > Preferences > Websites.

    2. Select Pop-up Windows and choose "Allow" for ambrook.com.

  • Microsoft Edge:

    1. Go to Settings > Cookies and site permissions > Pop-ups and redirects.

    2. Add ambrook.com to the "Allow" list.


Requesting a Formatting Adjustment

If your printed check doesn’t align correctly, follow these steps to correct it.

  • Ensure you’re printing using the Fit to Page print setting.

  • Print another test check on regular paper, then overlay it on your check paper to verify whether the alignment is still incorrect.

  • If the alignment is still incorrect:

    • Contact our support team and send us a photo of the printed check and describe the issue.

    • We can make adjustments to the check format for you.

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